Smell Gas or Have
an Emergency?
Manage Your Account with Ease—Anytime, Anywhere
Whether it’s paying your bill, starting or stopping service, enrolling in budget or paperless billing, or finding financial support, everything you need is right at your fingertips. Don’t see what you’re looking for below? Contact customer service.
Available 24/7, any day.
Moving or new to the area? We make the process smooth.
Get predictable monthly payments based on your average usage.
Go digital and never miss a statement.
We’re here if you need a little extra help.
If you experience an issue, like a billing discrepancy or service concern, please let us know.
Convenient Payment Options
Choose the easiest way to pay your bill—no matter your schedule:
- Online Payment – Secure, quick, and available 24/7. Pay online now.
- AutoPay – Automatically withdraw from your bank account or card on your due date. You’ll still get a monthly statement.
- Pay by Phone – Call 855.291.3331 or your local office to pay by phone.
- By Mail – Send your payment to PO Box 1298, Andalusia, AL 36420.
- Night Drop – Drop off your payment after hours in our secure night depository.
Your Hometown Natural Gas Partner
Is natural gas available at your address? Find out easily—just enter your address in the tool linked below (e.g., “123 Main St, Andalusia, AL”), or use the “Find My Location” button if you’re on mobile. The tool will tell you right away if we serve your area.